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FAQs As We Head To The College Football Playoff!
By: IPTAY  
Release:  12/04/2017

Clemson Fans, thank you for your passionate support throughout the year. We had a great weekend in Charlotte, and fans across the nation saw again your exceptional support of our team. We’re hard at work planning for our trip to the Allstate Sugar Bowl and want to keep you informed through the process. Below are some questions you may have and a few answers. We’ll continue to keep you up-to-date as more information is available.

Can I still order tickets through IPTAY?

No. We’re excited to again provide an opportunity for every IPTAY donor with more than 16 points who made their ticket request prior to the November 30 deadline to purchase at least 2 tickets for the Sugar Bowl through the Clemson Ticket Office. We received requests for more than 16,000 tickets and have 12,491 total tickets available through our allotment. After accounting for staff, band and player-guest tickets, we’ll distribute 10,000 tickets to IPTAY donors. Fans wishing to purchase tickets who either did not meet the request deadline or have fewer than 16 total points can utilize the Sugar Bowl Ticket Exchange through TicketMaster. Ticketmaster is the Official Fan-to-Fan Ticket Exchange of the Allstate Sugar Bowl, and serves as the only resale marketplace able to offer real fans Ticketmaster Verified Tickets.

I requested before the deadline last Thursday, when will I know if my request will be accommodated?

On Sunday afternoon, the ticket office notified all IPTAY donors via email who made a request for the Allstate Sugar Bowl the determined ticket limits, which are also listed below.

IPTAY Priority Point Limits

1,500+ priority points – no more than 14 tickets

1,000-1,499 priority points – no more than 10 tickets

750-999 priority points – no more than 8 tickets

450-749 priority points – no more than 6 tickets

200-449 priority points – no more than 4 tickets

16-199 priority points – no more than 2 tickets

1-15 priority points – will not be receiving tickets

When and how will I get my tickets?

Tickets will be delivered via UPS no later than the week of December 18. If you need to update your address to where the tickets will be sent to, please update it on your IPTAY account by this Friday, December 8. If you have an email on file with the ticket office, you’ll receive notification once your tickets have been shipped. We do not have any digital or print at home tickets for the Sugar Bowl.

Who is required to have a ticket to the Sugar Bowl?

All who plan to attend the Sugar Bowl must have a ticket unless under the age of two. For the National Championship, everyone must have a ticket regardless of age to enter the stadium. 

What should I do for parking?

Parking is $25.00, cash only, on gameday as you enter the garages; parking opens at 2:30 p.m. There will be no parking passes sold in advance.

Will there be official Clemson events surrounding the bowl?

Yes! We all know the Clemson Family enjoys the pregame celebration, and it’s time for one of the biggest tailgates of the year. Join the Clemson Alumni Association and IPTAY prior to the Allstate Sugar Bowl on Monday, January 1st for the Clemson Family Tailgate. The tailgate will be located at the Smoothie King Center adjacent to the Mercedes-Benz Superdome on the 100 level concourse and will run from 3:30 p.m. – 6:30 p.m. (central time) Tickets are $85 per person and Clemson fans of all ages are welcome but a discounted children’s ticket is not available. Tickets include a New Orleans style buffet and an open bar consisting of beer, wine and liquor as well multiple TV’s to watch the Rose Bowl.

We hope to that you will plan to join us prior to the Allstate Sugar Bowl for the Clemson Family Tailgate. To purchase tickets, click here.

Tickets purchased prior to Wednesday, December 20th will be mailed to purchaser. Any tickets purchased after Wednesday, December 20th will be available for pick-up at the entrance to the Clemson Family Tailgate starting at 3:30 PM with a valid ID.

I’m a student. How can I get tickets to the Sugar Bowl?

Students can request a ticket by logging into their account on ClemsonTigers.com. We will take requests through Thursday December, 7 at 11:59 p.m. If requests outnumber the allotment, we’ll assign tickets through a lottery. There’s no advantage to requesting early, but all requests must be in by the Thursday, December 7 deadline. 

We’ll know the allotment totals and costs by Friday, December 8.  The ticket office will send an email to those who requested a ticket to the Sugar Bowl within 24 hours upon close of the request deadline.

Are you offering any travel packages?

Yes. Clemson Sports Travel (a division of PrimeSport) is the official travel provider of Clemson Athletics, IPTAY and the Alumni Association. You can learn more about their offerings HERE

How can I get official Clemson gear?

Visit shop.clemsontigers.com for official ACC Championship and College Football Playoff shirts, hats and more!

What’s the stadium security procedure going to be?

The Mercedes-Benz Superdome adheres to the NFL security protocol, and only clear, plastic bags will be allowed into the stadium. Please make plans to arrive early to accommodate for additional screening time.

What about the National Championship?

If we advance to the National Championship Game, the Clemson Athletic Ticket office will receive 20,000 tickets in our allotment. Ticket limits will be implemented utilizing IPTAY Priority Points, as the number of ticket request has exceeded the total allotment. IPTAY donors who made a request for the National Championship game will be notified of these limits by December 15.

Where can I find the most up-to-date bowl information?

Visit the official Bowl Headquarters site by clicking HERE. Information will be updated daily. 



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